FMHA is responsible for performing different types of maintenance to the Dragonfly Dreams Housing units. FMHA’s Maintenance Staff takes great pride in the condition of all 96 rental units. FMHA prides itself on receiving high scores in our Physical Inspections from HUD and continually look for new ways to improve all Dragonfly Dreams Housing homes, with the help of our residents we are able to determine each year what the greatest needs are for our Capital Improvements.
Routine maintenance includes items requested by residents or management. Broken toilet handle, clogged sink drain, and broken electrical outlets are examples of routine maintenance.
Emergency maintenance includes those items that threaten the health and safety of the tenant. Examples are loss of heat, gas leak, and plumbing leaks that can cause flooding or damage to the unit.
Preventative maintenance includes maintenance done on a specific schedule. Examples are interior and exterior painting, pest exterminations, and furnace filter replacement.
Capital Improvements involves major refurbishing of buildings or grounds. Examples include roof replacement, replacing flooring, remodeling kitchens or bathrooms.
- Phone Number
- Detailed description of the problem
- Please be sure to specify whether or not maintenance personnel may enter your home with a pass key if you are not home. Failure to specify is considered permission for maintenance to use the pass key to make the repair.
All Emergency calls should be addressed within 24 hours of the time of your call.
All work orders that are called into the office or sent via email will be reviewed by the Maintenance Manager and a work order will be produced for staff to complete within a reasonable period of time.